Please allow 1-3 days for us to carefully process, package, and prepare your order for shipping. We ship worldwide and will provide you with a tracking number so you can follow your package every step of the way.

Shipping Options:

• Standard Shipping (Worldwide): Delivery typically takes 6-12 days.
• Express Shipping: Delivery typically takes 5-8 days.

Please note: Processing times are not included in the shipping estimates. Actual delivery times may vary slightly depending on your location.

We are confident that our RoseLux Boxes will become a cherished part of your love story. To back this, we proudly offer a 30-day money-back guarantee. Your satisfaction is our top priority, and we are committed to ensuring you have a positive experience with RoseLux Box. For more details on our Return Policy, please refer to the footer section of our website.

You can reach out to us at: support@roseluxbox.com

Not at all! The rose in your RoseLux Box requires no watering or maintenance. Thanks to our specialized preservation process, the rose stays fresh and vibrant, maintaining its beauty effortlessly.

Our eternal rose boxes are designed to provide you with a hassle-free and long-lasting display of beauty, allowing you to enjoy the elegance of the rose without the worry of upkeep.

Our roses are carefully preserved to maintain their beauty for years. With proper care, they can last at least 3 years, and in many cases, even longer. Keeping them out of direct sunlight, away from moisture, and gently handling them will help preserve their longevity.

Tips to Extend the Life of Your Rose:

1. Keep it Out of Direct Sunlight
   Store your rose in a cool, shaded area to prevent fading from exposure to sunlight.
2. Avoid Moisture
   Water or humidity can cause discoloration or mold. Keep your rose away from damp environments and never attempt to water it.
3. Handle with Care
   While the rose is sturdy, rough handling can cause damage. Avoid touching the petals or stem excessively and handle it gently when moving it.
4. Protect in the Display Case
   Keeping your rose inside its display case (with the lid on) helps shield it from dust and environmental factors, ensuring its longevity.

By following these simple steps, you can preserve the beauty of your eternal rose for years to come!

Yes, the necklace included with our RoseLux Box is adjustable, allowing you to wear it at the perfect length for you. It features a delicate chain with a lobster clasp, making it easy to customize the fit to your preference.

Yes! The RoseLux Box is not just a gift, it’s an experience. The combination of a preserved rose and hidden jewelry creates a meaningful, lasting memento that traditional flowers or other gifts can’t offer. Plus, the rose requires no maintenance and can last for years, making it a long-term keepsake.

Absolutely! The jewelry inside the RoseLux Box is carefully selected to match the luxury of the preserved rose. It is made with high-quality materials and designed to last, making it a perfect complement to the unique rose.

We take great care in packaging your RoseLux Box to ensure it arrives safely and securely. Our packaging is designed to protect the rose and jewelry, so you can be confident that it will reach you in perfect condition.

Yes! The preserved rose is a long-lasting, elegant alternative to fresh flowers, and many people who typically don’t enjoy flowers appreciate the beauty and uniqueness of our preserved roses. Plus, the hidden jewelry element adds a personalized touch that goes beyond traditional gifting.

Absolutely! We provide tracking information for every order, so you can easily monitor your package from the moment it leaves our warehouse to when it arrives at your doorstep.